"The five basic steps you
must do on a project" - Part 5
step 1 - Carefully define the outcome from the project.
step 2 - Defining and documenting requirements
step 3 - Creating a "doable" plan
step 4 - Manage Risks and Issues
step 5 - Track, Validate, and
Update
This is where the Management in
project management occurs. Throughout
the project, you need to track the tasks, validate that they are being done,
and update the plan and schedule as changes occur. Don't just rely on verbal updates
from employees and vendors. Whenever possible, visually check status of major
tasks. Either go to the location where the work is being done or ask for visual
feedback. For example in a building move, request copies of subcontractor
receipts, delivery invoices, and digital photographs. On a marketing project,
ask for proofs to review especially if the vendor says that they aren't ready
or happy with it yet. These mid-course reviews can actually help you solve
potential issues early.
As tasks are completed, check
them off of the plan and schedule. If rework is needed then update the plan
with the rework tasks. For example a vendor delivered new desks for a new
office but they were missing the locks. The vendor said they would install them
next week. Add that task and track it. If tasks are ahead or behind schedule
update the schedule and share that with everybody so others can make changes to
their schedule as needed. If the plumbers were scheduled for Monday but the
rough in carpentry work was not ready, you want to let the plumber know so you
aren't stuck with paying for the plumber to sit there.
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