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The following is a compilation of tweets on people change management during a project

The main reasons company take on projects is to address a business issue or problem. This introduces change to the organization. Change within an organization must be managed very carefull. Otherwise the change may have a negative impact on the organization.

• The first step in people change management is to identify those who will be impacted by the change.
• When identifying those who will be impacted make sure to look at both internal and external groups
• After identifying those impacted by the change the next step is to measure or quantify the level of the impact.
• One way to help asses the impact is to document the current process and map it against the proposed process to identify the gaps.
• Once the gaps have been identified you can now develop a cvhange management plan to address them.
• The change management plan should include items such as training, communication, and socialization around the changes.
• The change management plan should also include metrics for measuring usage. Metrics can include # transactions/hr, accuracy, or log in time.
• Also consider using follow up surveys or interviews to get feedback from the users. This can be helpful for future updates to the app.

Keep in mind when building the change management plan that yours is just one project and there may be other projects in the organization that impact the same group of people. If possible coordinate your activities with the other projects. One example of this is training. If your project requires 2 hours of training in a class room and another project requires two hours of training can the two classes be held on the same morning to minimize taking the users away from their work place?